1. Information We Collect
When you make a purchase at Softloopa, we collect the personal information you give us such as your name, email address, and billing details. This information is used solely to process your order and deliver your digital products.
2. How We Use Your Data
We use your information to:
- Send you the download links for your templates.
- Provide customer support and respond to your inquiries.
- Send you updates about new products or special offers (only if you opt-in to our newsletter).
3. Payment Security
Your payment information is processed through secure third-party gateways (like Stripe or PayPal). Softloopa does not store or have access to your credit card numbers or bank details. All transactions are encrypted and secure.
4. Third-Party Services
We use Canva to provide our templates. When you click on a template link, you are subject to Canva’s own privacy policy. We also use tracking pixels (like the Meta Pixel) to understand how visitors interact with our site and to improve our advertising.
5. Your Rights
You have the right to access, correct, or delete your personal information at any time. If you wish to be removed from our database, please contact us at support@softloopa.com.
6. Updates
We may update this policy from time to time to reflect changes in our practices. Any updates will be posted on this page.